How to Shop with NDIS Funds
CLAIM UNDER THE NDIS AND HOME CARE PACKAGE (HCP) PROGRAMS
Good news! If your NDIS plan is self or plan managed you may be able to purchase our garments through your consumable budget in core supports, or through your Home Care Package funds. 80% of our customers have successfully used NDIS funding to make their purchases.
Christina Stephens Clothing can be purchased using NDIS funds: Core Support Budget_Assistive Products for Personal Care and Safety_Code 0103.
Letter of Support for NDIS Funding of Christina Stephens Adaptive Clothing.
Watch the Tutorial
We'll run you through the NDIS checkout process so you are confident in filling out our form and getting your order asap!
How to Place an NDIS Order
Option 1: Self Managed
Add your item/s to the shopping cart, and select that you’re an NDIS participant. Complete your purchase (using your funds) and we will ship your order. We’ll also email you a sales receipt for NDIS reimbursement. Please find a letter of support for NDIS funding for adaptive clothing.
Option 2: Plan Managed
Add your item/s to the NDIS shopping cart and an invoice will be emailed to the nominated parties for pre-approval. Once funds have been received, your order will be dispatched to you promptly.
Option 3: NDIA Managed
Christina Stephens is currently going through the NDIS accreditation process, please join our mailing list to be informed when this is completed. You'll then be able to use your NDIA budget to shop.
Your Rights Matter!
We value your feedback and want to ensure you receive the highest quality of service. If you feel your concerns haven't been adequately addressed or wish to make an anonymous complaint, the NDIS Commission is there to help.
When should you contact the NDIS Commission?
- If you experience or witness serious incidents affecting NDIS participants
- For concerns about the quality or safety of NDIS supports
How can you contact the NDIS Commission?
- Online: Submit your complaint through the NDIS Commission's online form
- Phone: Call 1800 035 544 (free from landlines)For hearing assistance: TTY: 1800 555 677
- National Relay Service: 1800 555 727
Your complaint can be anonymous, and interpreter services are available upon request. The NDIS Commission ensures all concerns are handled confidentially and professionally.
We are always hear to help. Please reach out to hello@christinastephens.com.au should you require further information.
